Support
Report Builder comes with a comprehensive User Manual which takes you through every step of the system with simple, easy to follow, instructions. For most companies, this manual will be the key to making you a Report Builder expert in no time. The system is extremely intuitive and you will be guided through the process of customising the data you use to write your reports AND customising the templates and the presentation of your documents.
Most importantly, your new system will include fully prepared Building and Pest Inspection reports, templates and business documents so you can get to work straight away. Our inspection data comprehensively assesses all aspects of a residential property and produces the highest quality report. OR work with this framework to create something completely unique to your company.
Submit a support request ticket
View the frequently asked questions (FAQs)
Our Support Program
Avonthor’s friendly team is based in Canberra. We offer our clients 12 months telephone and online support to ensure you are getting the very best out of Report Builder and that you are completely satisfied with the installation of the product. Our Technical Team will respond to all support requests and phone messages as a matter of priority.
If you have a question about Report Builder that has not been adequately addressed in the User Manual or our FAQs page, please email it to us so we can continue to upgrade the resources.
If you would like a one-on-one session to get you started, please consider the training session below.
| PRICES INCLUDE SHIPPING AND GST | Australian (AUD) | ||
|---|---|---|---|
Annual Telephone Support, Software Maintenance & Upgrade (first licence)This is optional and is not required until after your initial 12 month term expires. |
$949.00 | ||
Annual Telephone Support, Software Maintenance & Upgrade (additional licences)This is optional and is not required until after your initial 12 month term expires. |
$474.50 |
| PRICES INCLUDE SHIPPING AND GST | Australian (AUD) | ||
|---|---|---|---|
1 Hour Virtual Training BlockSave up all your questions, comments and points for discussion and we will meet with you in our virtual meeting room where you will be given one on one instruction looking at the program and speaking on the telephone with one of our technical trainers. This appointment is exclusive to your company and we offer flexible training times to suit your needs. We know your time is precious, so prior to booking a training block, we recommend that you table all your requirements so that the appointment is fully utilised. |
$110.00 |